We help businesses generate high-quality leads with data driven advertising that focuses on real resultscalls, inquiries and conversions ensuring every campaign drives measurable growth.
This Privacy Policy is effective as of 1st January 2026.
This Refund Policy explains how we handles refunds related to its digital marketing, advertising management and lead generation services. By engaging with our services, clients acknowledge and agree to the terms outlined in this policy.
This policy applies to all services provided by PrimeLine, including but not limited to advertising campaign setup, monthly management, lead generation services, social media management, website management and consulting services.
We provide performance based and time based services that require strategic planning, labor, platform configuration and ongoing management. Due to the nature of these services, work begins immediately upon onboarding or campaign launch.
All payments made to us are non-refundable once services have commenced. This includes setup fees, monthly management fees, consulting fees and any other service related charges.
Setup fees cover strategy development, account configuration, tracking implementation and campaign preparation. These fees are non-refundable once the setup process has begun, regardless of campaign performance.
Monthly management fees are charged for time, expertise, and ongoing optimization. Once a billing cycle has started, these fees are non-refundable, even if services are paused or discontinued during the month.
Advertising spend is paid directly to third-party platforms such as Google, Meta or TikTok. We does not control these funds and cannot issue refunds for advertising spend under any circumstances.
We does not guarantee specific results, lead volume, revenue or return on investment. Campaign performance may vary based on market conditions, competition, platform policies and client cooperation. Performance outcomes do not qualify for refunds.
Refunds may be considered only in cases of verified billing errors or duplicate charges made by us. Any such requests must be reviewed and approved internally before action is taken.
All refund requests must be submitted in writing within fourteen (14) days of the billing date. Requests submitted after this period may not be considered.
Clients may cancel services by providing written notice. Services will continue until the end of the current billing period, after which no additional management fees will be charged. Past payments remain non-refundable.
Any outstanding fees incurred prior to cancellation must be paid in full. PrimeLine reserves the right to suspend services if payment obligations are not met.
We reserves the right to update or modify this Refund Policy at any time. Changes will be posted on this page and continued use of services constitutes acceptance of the revised policy.
For questions regarding this Refund Policy or billing concerns, you may contact us at info@primelineleads.com
We help businesses generate high-quality leads with data driven advertising that focuses on real resultscalls, inquiries and conversions ensuring every campaign drives measurable growth.
Support Line: (929) 998 8679
Available 9:00 AM To 6:00 PM EST, Monday To Friday
General Inquiries: info@primelineleads.com
Business Inquiries: business@primelineleads.com
Service Requests: service@primelineleads.com